Why you should outsource your IT as a small business

By Niko Permilovsky

We all have a person that handles our taxes, a bookkeeper, and certainly a lawyer. These people become a part of our lives and an extension of our business. They know how we think, our goals, and our strategy. They have their own lives independent of us. We do not keep them in-house and pay them a salary because it would not make financial sense considering that they work infrequently.

Similarly, outsourcing your IT is a better financial decision for many small businesses. The median salary for IT support employees with similar experience to ours (15+ years) is 83k/yr according to Glassdoor. This means that you will be spending $7,000 a month on a service that you will be using irregularly.

Instead, that money could be put towards a specialized team of local Seattle IT professionals who have dealt with all sorts of problems, are constantly up to date on the latest IT/Cybersecurity news and will know your system inside and out. We take a proactive approach to IT ensuring that your devices will not suddenly go out of commission. You can factor in regular maintenance and retainer into a budget for predictability.

Let us go into these in more depth.

Personable

Our team is local to Seattle and has been doing business in the Greater Seattle Area for over two decades. We have long-standing relationships with IT vendors, which means we fully understand how our products function. We can also visit your business promptly to install and fix hardware issues. Alton Computer Solutions will be an extension of your business with the same faces around. As our partnership goes on, our team will develop a strong understanding of your systems. We will be able to solve IT problems efficiently and effectively.

Reliable

From our three decades of experience, we have developed a set of solutions that is reliable and cost efficient. At Altonworks, we believe in taking a proactive approach to problem solving. We do not wait for systems to crash and burn. We perform regular maintenance on products that we have vetted and deployed to all our customers. Having a standard for user onboarding, devices, naming conventions and best practices will increase your business’ efficiency overall. Great foundations make for tall buildings.

Adaptive

Because of our wide client base and years of experience, we are constantly exposed to a variety of problems and figuring out innovative solutions. We take our knowledge and experience from one field and apply it to another. The more data a dataset has, the better it is.

Alongside experience from multiple sources, we keep up with the latest technology news and trends. The tech world is rapidly expanding and growing in all directions. It can be overwhelming to keep up with recent technology, but also to predict which ones are worth your investment. We take the guesswork away from you by providing our professional opinions and reports.

Last updated: 2025-05-20


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Questions

Small businesses gain peace of mind, access to enterprise-grade technology, stronger cybersecurity protections, and faster problem resolution. This allows business owners and employees to focus on growth rather than technical frustrations.

We monitor systems 24/7 to catch potential issues before they impact operations. This reduces downtime, keeps employees working without interruptions, and ensures that your IT infrastructure runs smoothly at all times.

Proactive support prevents downtime, data loss, and costly emergency repairs. By addressing issues before they escalate, we keep your business running smoothly and your employees productive.

Unlike generic IT providers, we specialize in small business networks, budgets, and compliance requirements. Our packages are flexible, so whether you have 5 or 50 employees, we deliver the right-sized IT solutions.

Larger providers often treat small businesses as just another account. We take the opposite approach by providing dedicated support, quick response times, and custom solutions tailored specifically to your business goals.

Our flat-rate plans cover unlimited remote support, on-site visits when needed, proactive monitoring, patch management, cybersecurity tools, and strategic IT planning. This eliminates surprise costs and helps small businesses budget IT expenses more effectively.

Alton Computer Solutions specializes in small business IT support, offering responsive service, predictable pricing, and personalized solutions. Unlike larger providers, we focus on building relationships with Seattle businesses to ensure technology drives growth instead of creating stress.